Frequently asked questions
Can't find your answer here? Just ask — a real person replies on WhatsApp.
Who can join
Tripshala trips are for adults, 18 and up — there's no upper age limit. Some trips are more physically demanding than others; check the difficulty level on each trip page.
Bikes, Tempo Travellers and buses
Only for trips explicitly listed as bike-ride trips. Every trip page states its transport mode clearly.
Safety
Every trip has a lead rider out front and a sweep rider at the back, so no one gets left behind. You get a route briefing before departure, and the trip's WhatsApp group is used for live updates and to flag any issue — a breakdown, a slower pace needed, or a route change. If you break down, the group is notified immediately and the trip waits or arranges help before continuing.
Booking, payments and cancellations
Fill the short form on any trip page — it opens WhatsApp with your details pre-filled. A real person confirms your seat from there.
Stay and food
Usually a homestay or budget-comfort guesthouse, twin/triple sharing — specified per trip.